Booking and admin for service businesses
Let people book you while you are with someone else.
Bookingwell gives your business one address people can book at, on your brand, quick on a phone. The time is held the moment somebody takes it, and your side of it opens on today.
Counsellors and clinics, cleaners and trades, salons, tutors and professional practices. Anyone whose day is made of appointments and who would rather not spend the evening arranging them.
Three ways in, one diary behind them
A time taken on any of these is gone from the other two immediately, because all three are the same booking engine.
Your own page
An address of your own that works with no app, no account and no password. Pick a service, pick a time, leave a name.
On the site you already have
One script tag drops the same page into your website. It is an iframe on purpose, so your site cannot break it and it cannot break your site.
An API
Every endpoint the booking page uses is public and documented, which is how a phone agent or another system books into the same calendar. There is no private route we use and you cannot.
A booking page in miniature: the business name, one service with its length, a row of days with Wednesday chosen, six open times with half past ten taken, and a line confirming the appointment.
<script src="https://bookingwell.app/embed.js"
data-tenant="your-business"></script>Booked from a sofa, or a kitchen counter.
Almost nobody books a haircut sitting at a desk. There is no app to install, no account to make and no password to invent, so what is left is picking a time and leaving a name, one handed, in whatever is left of an evening.
Your side of it opens on today
Most mornings there is one question, which is what is happening today. That is the whole first screen.
Today, then what is coming
Every appointment on the day, cancellations included, because a schedule that quietly drops one is a schedule you stop trusting.
People, with their history
Who they are and everything they have booked with you, in one place, without digging through a year of email.
Services, hours and time off
What you offer, how long it takes, what it costs, the days you work and the days you are away.
Your colours and your words
You choose your identity, not the layout, and the palette is corrected for contrast so it stays readable whatever you pick.
What happens around the booking
Three parts of the job that are not the booking itself. Each one says where it stands today, because finding out afterwards is worse than reading it here.
Confirmations and reminders
Written and timed by the system, going out from your address with your name on them, so a reply reaches you and not us. Sending is switched on during your build, when your own domain is authenticated. Nothing is emailed before that, so ask us where yours stands rather than assuming.
Receipts an insurer will accept
Somebody who pays out of pocket takes the receipt to their insurer. If it does not name who provided the service and what they are registered as, it comes back, so ours names both. This is the newest part of the product and is being finished now. Treat it as coming.
One calendar, not two
The engine already checks a calendar before offering a time and writes to it after, which is what would stop your own dentist appointment being booked over. What does not exist yet is the screen where you connect yours, so this is coming rather than something to switch on today.
Bought, not rented
Pay once, and then get on with the work.
Booking software is normally a subscription, and the bill is the same in a quiet month as in a busy one. Five years in, you have paid for it several times over and you still own nothing.
This is a one time build, with an optional care plan if you would rather we looked after it. Stop the care plan and your booking page carries on taking bookings exactly as it did the day before.
Two things it will never do
Both are rules rather than roadmap items, which is the only reason either is worth telling you.
No notes, no records of what was said
Bookingwell holds appointments, contact details and invoices. It does not hold what happened in the room. Your notes stay wherever you already keep them, and this is never a place they could leak from.
No text messages
Email is the only channel this product will ever have, and it is what carries the confirmation, the reminder and the link that changes or cancels a time. A second channel would add a per message bill and a second thing to go wrong.
An electrician, a dog groomer, a podiatrist. The work is nothing alike and the day is the same shape: times in a diary, people who need reminding, and something to send them afterwards.
Start with your page.
Seven answers about your business and the first thing you offer. Everything else ships with a sensible default, hours included, so you have a working booking page before you open a single setting.